FAQ

3D Printing

How to 3D print with 3DonD?

Nothing is simpler than 3D printing with 3DonD. All you have to do is to go on the demand page and send us your request. Be as detailed as possible regarding the description of the object, colors, size, quantity, and add photos, pictures or drawings describing what you want.

Once your order is sent, you'll be able to follow its status in real time with a link that you'll receive immediately on your email inbox.

What happens after I've completed my order?

After you've completed your order, a member of the 3DonD team takes care of it, who checks that all the required items are complete. We might then contact you to specify some parts of your request if necessary.

Your order is then validated and sent to the 3DonD designers.

The designers send us some proposals that we study in detail, in order to select the offer that fits best your requirements in terms of quality, execution rapidity and budget.

The best offer is submitted to you in your tracking page: all you have to do then is validate it, select your payment method, and the realization process is launched. You will be debited only once the object has shipped.

If the offers do not meet your requirements, we will go over your criteria together and will reconsider the designers' offers a second time.

If the printer is located in your area, you can choose to pick up your object directly at his place.

3D Makers

How do I receive order?

3DonD will send you orders in accordance with your skills and the equipment you have. This is the reason why it is imperative to complete your profile as precisely as possible.

When you receive an order, all you have to do is send us an estimate for the printing of the object requested. 3DonD will the select the offer that best meets the expectations of the client, and will submit it to him.

The object is printed: what do I do next?

All you have to do is send the object to the client using the FP label provided by 3DonD. You will receive the payment as soon as the package has shipped.

3D Designers

How do I receive orders?

3DonD will send you orders in accordance with your skills. This is the reason why it is imperative to complete your profile as precisely as possible.

When you receive an order, all you have to do is to send us your estimation for the design of the plans for the object, in accordance with the client brief. 3DonD will then select the offer that best meets the expectations of the client, and will submit it to him.

Once the offer is validated by the client, you will be able to start the design of the plans.

The plans are ready: what do I do next?

All you have to do is send the plans to the client using the 3DonD platform: you will be paid as soon as the object has shipped.